Privacy Policy

Updated Date: 19th February 2024

1. Introduction
Math ETC Learning Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.mathetc.org/ (the “Site”). By using our Site, you agree to the terms outlined in this policy.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and any other details you provide when registering for classes or contacting us.
• Non-Personal Information: Browser type, IP address, pages visited, and other analytical data collected automatically.
• Payment Information: If you make payments through our Site, your payment details are processed securely by third-party payment processors.

3. How We Use Your Information
We use the information collected for the following purposes:

• To provide and manage our educational services.
• To communicate with you about courses, events, or updates.
• To process transactions and payments securely.
• To analyze and improve our Site’s performance and user experience.
• To comply with legal obligations and prevent fraudulent activities.

4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share information:

• With trusted third-party service providers assisting in website operations, payment processing, or analytics.
• If required by law, legal proceedings, or to protect our rights.
• In the event of a business transfer, such as a merger or acquisition.
• SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Terms and Conditions

5. SMS Consent Communication

• The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Math ETC Learning Center, you may receive messages related to the following:

• Conversational Messaging.
• Updates about your student’s activities.
• Tutoring Appointment reminders.
  

Example: “Hello, this is a friendly reminder of your upcoming appointment with Tutor at our Bowie location. Reply STOP to opt out of SMS messaging at any time.”

“Are you available for a class next at 5pm. Kindly confirm by emailing us at admin@mathetc.org. Reply STOP to opt out of SMS messaging.”

Message Frequency:
Message frequency may vary depending on the type of communication. Example: “Message frequency may vary. You may receive up to 2 SMS messages per day regarding your appointments or account status.”

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.

Opt-In Method:
You may opt-in to receive SMS messages from Math ETC Learning Center in the following ways:

• By checking the box on the online form 

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Please note that students who attend classes or care at our physical locations are required to have a reliable means of communication incase of emergencies. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms

Help:
If you are experiencing any issues, you can send us a message with the keyword HELP.

Standard Messaging Disclosures:

• Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.
• You can opt out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
• Messaging frequency may vary.
• Carriers are not liable for delayed or undelivered messages.
• For assistance, text “HELP” or visit our Privacy Policy

6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure. Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Disclaimer
According to MSDE Childcare guidelines, Math ETC is required to obtain guardian and emergency contact information for any students who is physically present for tutoring or care services at any of our location.

9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:

Math ETC Learning Center
Email: support@mathetc.org
Phone: 1-844-MATHETC